5 Mistakes I Made Buying Non-Prescription Glasses Online (So You Don't Have To)

I understand the appeal. We all love the idea of saving money. I came across a stunning pair of Women's Diamonds Myopia Glasses—a sleek, high-end looking purple metal half-frame. The price was surprisingly low for what appeared to be prescription eyewear. I decided to try buying my non-prescription glasses online to save a significant amount.

That was a big mistake. My quest for a bargain turned into a customer service nightmare. I made these errors so you can avoid the same frustration and wasted money. Learn from my experience.

Mistake #1: Choosing the Cheapest Option and Trusting Glitchy Promotions

If you see a BOGO (Buy One Get One) deal that seems too good to be true, it probably is. I was thrilled by the low price and the extra promotion. However, when I tried to check out, the website kept glitching. The promo code simply wouldn't work. That should have been my first warning sign.

I contacted customer service (or tried to—see Mistake #3) about the discount error. Even though they admitted the mistake was on their end, they refused to fix it easily. Their proposed "solution" was terrible:

• Return the glasses I already had (even though they were correct).
• Return and reorder everything to get the BOGO deal.

I suggested a simple solution: "Just credit the amount back to my card." They said no. They made it incredibly difficult to fix their own error. They were dishonest and did not honor the promotion they advertised.

Verdict: Avoid chasing super cheap deals tied to complicated, glitchy promotions. If the checkout process is broken, the company's operations likely are too.

Mistake #2: Ignoring Material Quality and Construction

The specific frame I chose was a metal half-frame. While the diamonds looked pretty in the photos, buying cheap metal frames is a major risk. Quality matters, even for non-prescription glasses purchased online.

When frames are too cheap, they often use weak metal or thin plating. This leads to quick problems:

• The metal bends easily and won't sit straight on your face.
• Nose pads break or fall off quickly.
• If it's plated, the color (like the purple I wanted) scratches or fades fast.
• The "diamonds" (rhinestones) often pop out the first time you clean the lenses.

I learned that saving $20 now often means buying a whole new pair in three months. Always confirm the type of metal used. Look for specifics like stainless steel or high-quality alloys, not just a generic 'metal' description.

Verdict: Cheap frames are fragile frames. Invest a little more in a pair that will last longer than a few wears.

Mistake #3: Not Reading Deep Reviews and Ignoring Red Flags

I glanced at the star rating but didn't read the actual complaints. That was a huge error. If I had read what others wrote, I would have seen major red flags about the company's practices.

Here’s what real customers said about this specific company:

"This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide."

I realized I was dealing with a company focused on taking money, not providing service. If a company has multiple reviews calling them a "fraud" or "unprofessional," you need to listen. This indicates systemic problems that will affect your order the moment something goes wrong.

Before you commit to a purchase, take time to see what others say about their overall reputation and service history.

Verdict: Read the one-star reviews. They tell the real story of what happens when you need help.

Mistake #4: Falling for False Delivery Advertising

I needed my new glasses quickly. I saw an option on the site labeled "eligible for next day delivery." Perfect, I thought! I paid the extra $19.95 delivery fee.

Hours later, I received an email stating my order would take "3 business days." Wait, what happened to the "next day" service I paid for? I had wasted $19.95 on a service that was never provided.

Look at the timeline for the delivery I paid extra for:

• Order placed: Feb 18
• UPS receives the package: Feb 21 (3 days later)
• Delivered: Feb 24 (6 days after ordering)

The worst part? My lenses were "Plano" (non-prescription/no power). There was nothing complicated to produce that would delay the order. They simply lied to get the $19.95 fee. When I requested a refund for the failed delivery service, they ignored six emails.

Verdict: Don't pay extra for express shipping unless the company explicitly guarantees the timeline and has excellent customer service to back it up.

Mistake #5: Accepting Zero Human Customer Service

This was the most stressful part of buying my non-prescription glasses online. When I encountered issues (the promo problem, the delivery scam), I tried to reach a human being.

The company made it impossible:

• Toll-free line: Fully automated. No option to speak to a person.
• Live Chat: Just an automated bot repeating scripted answers.
• Emails: Ignored (I sent six).

I only got a human when I used the phone option that asks if you want to **place a new order**. Once I reached someone, they were unhelpful. They said, "I will submit your request to the billing department," and then hung up. They refused to process a simple refund for a service they failed to deliver.

This automated, non-responsive system is designed to frustrate you until you give up. It's a horrible business practice. Look for companies that openly offer multiple ways to reach a real person.

If you want to read more detailed articles about different frame styles and materials before buying, it helps to check the sub_category blog section of a reputable retailer.

Verdict: If the only "person" you can talk to is a bot, run away. You need real support when things go wrong.

What I Should Have Done: Choosing Transparency and Accountability

After this nightmare, I now know what truly matters when buying women's glasses or any eyewear online. It's not the price—it's the guarantee that the business will treat you like a human being.

I should have looked for a company that offers:

1. Real, Accessible Humans

A good company answers the phone or responds to emails within 24 hours. They don't hide behind bots and endless menus. They provide a clear path to get a refund or correction without forcing you to return and reorder items.

2. Clear Pricing and Delivery Guarantees

If they charge for "Next Day" delivery, it must arrive the next day. If they admit failure, they should automatically credit your card without an argument. A trustworthy company doesn't need to scam you out of $19.95 to stay in business.

3. High-Quality Material Disclosure

They should clearly list the metal grade, hinge type, and lens material. They take pride in their product quality and are transparent about it.

Lessons Learned

When you shop for non-prescription glasses online, remember that the lowest price often comes with the highest stress. Don't repeat my error. I tried to save money and ended up losing time, patience, and cash on services I never received.

Follow these simple steps next time:

1. Step 1: Read the Bad Reviews. Focus on complaints about shipping, returns, and customer service, not just style preferences.
2. Step 2: Check Contact Methods. Call their customer service number before you buy. See if a real person answers.
3. Step 3: Skip Glitchy Promos. Buy the quality you need at a fair, steady price.
4. Step 4: Check Material Specs. Know exactly what metal your frame is made of.

Save yourself the frustration. Buying glasses should be exciting, not a battle against an automated fraud machine.